How to Explain Your Technical Value to Non-Technical Decision Makers
Published: 10/14/2025
(Because Nobody Buys Specs — They Buy Results)
You know that moment when someone’s presenting something amazing — but they bury the punchline under layers of detail? You want to be excited, but you’re stuck waiting for the part that actually matters.
It happens everywhere. The software engineer who spends five minutes describing the code before showing the demo. The architect who explains the design process instead of the vision for the space. The marketing manager who walks through every slide of data but never paints the picture of the campaign’s impact. Even teachers, consultants, and team leaders fall into the same trap: explaining instead of inspiring.
The truth is, nobody remembers technical details. They remember transformation.
Why Most Technical Explanations Miss
When you’ve spent years mastering a craft, it’s natural to lead with precision. You know every moving part — and you want people to see that.
But your audience isn’t judging the craftsmanship. They’re judging relevance.
Even in my own discovery calls, I see this play out. I could tell people about my impromptu speech drills, my vocal resonance exercises, or the framework I use to retrain body language.
But nobody buys “techniques.” They buy transformation. They buy instant confidence, presence, and clarity that changes how people respond to them.
The same principle applies to you.
Your audience doesn’t want to know how it works. They want to know what changes once it does.
Show, Don’t Tell
Skip the jargon and bring the impact front and center.
- Don’t say, “We improved the system architecture.” Say, “It now loads instantly even during peak hours.”
- Don’t say, “We built a behavioral analytics layer.” Say, “We can now see which customers are ready to buy — in real time.”
- Don’t say, “We trained staff on communication.” Say, “Our team now handles clients with confidence — and it shows up in every meeting.”
The clearer the result, the faster the buy-in.
Structure What You Say with PEEL
If you’ve followed my coaching before, you know I advocate for simple, memorable structure. That’s what PEEL is for:
Point – Start with your key message. What’s the one thing they need to know?
“This update will cut our response time in half.”
Explain – Add the reasoning or mechanism behind it, just enough for credibility.
“When customers wait too long, they lose confidence and start looking elsewhere.”
Example – Give them something concrete or relatable to lock it in.
“Just last quarter, three major accounts left after delayed follow-ups.”
Link – Tie it back to the bigger picture — why it matters to them.
“So this isn’t just a tech upgrade — it’s protecting our relationships and revenue.”
The power of PEEL isn’t in the labels — it’s that every sentence moves the listener forward. You never drift, you never lose them, and your message sticks.
The Real Skill That Separates Leaders
When you can translate your expertise into impact, you instantly move up a level. People start quoting you in meetings. Clients bring you back sooner. Your ideas actually get implemented because people finally understand the impact.
The mix of technical mastery and clear communication is what turns solid professionals into trusted leaders.
Try It This Week
Pick one project or task you’ve been working on. Strip away the technical language. Now explain it in one sentence that focuses on what it achieves — not how it’s done.
If someone outside your field hears it and says, “Damn, that’s useful,” you nailed it.
And if you want to learn how to do this with presence, confidence, and real power, that’s exactly what I teach at Speak to Succeed.